HOURS OF OPERATION Tuesday-Thursday 10am to 7pm | Friday-Monday 9am to 8pm

Thank you so much for returning to SenSpa. it is our pleasure and passion to serve as your source for relaxation and wellness once again. We appreciate you reading through our updated spa visit guidelines in full.

SANITATION IN THE SPA For everyone’s protection - hand sanitation stations are available at the entrance of the spa and at various places throughout the spa and we ask that you use those liberally. Please thoroughly wash your hands after using the rest rooms or touching your face. Please read our full Safety Plan

RELAXATION LOUNGES / LOCKER ROOMS Your enjoyment of our locker room and 3 lounges are included in your visit to SenSpa. We encourage you to allow time to enjoy our quiet and social lounges.

SENCAFE Serving a selection of light fare to include salads and wraps. We also offer a selection of wine and non alcoholic beverages.

CELL PHONES Please turn cell phones to silent while in SenSpa.

YOUNG GUESTS Guests must be 16 years old to receive a facial. Massage guests must be 18 years old.

VALUABLES & JEWELRY Please leave your valuables and valuable jewelry at home as SenSpa is not responsible for lost or stolen items.

CANCELLATIONS Your credit card reserves your appointment and is your agreement to our cancellation policy which is as follows: We appreciate as much notice if you need to cancel your appointment. With less than 24 hours notice, 100% of the appointment fee will be charged. Scheduling an appointment is your acceptance of these policies. To cancel your appointment please contact us at 415-441-1777 to speak directly to our team. Your appointment is not considered cancelled until you receive confirmation. 

PRODUCT RETURNS If you are not fully satisfied with a product, please return it with the receipt within 14 days and we'll issue you a SenSpa credit for future use. 

GIFT CARDS SenSpa gift cards/certificates are available by US mail, Fed Ex, in-spa pick up and print-at-home on our website. Gift cards may not be redeemed for cash (unless the balance is less than $10) or transferred or replaced if lost or stolen.

GRATUITIES & SURCHARGE Our clients generally honor the industry standard of 20% gratuity to show appreciation for therapist dedication. Additionally a 4% surcharge covers the mandatory Healthy San Francisco program to fund health care for part time staff.

GETTING HERE We are located at 1161 Gorgas Ave. in the Presidio of San Francisco. Metered parking is available in front of our building and several bus lines have nearby stops. Please remember that if your treatment is delayed because of late arrival, it will end as scheduled so that the next guest isn't inconvenienced.

ANIMALS While we love pets, we are not able to accommodate non-service animals in the spa.